Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Kate
MJ Autos was originally recommended to me by a friend. Lovely friendly family business. Saw Jo and Laura and both very helpful and knowledgeable Really happy with my car and would definitely go back to MJ Autos in the future and recommend them
Mick P
The staff were very friendly, knowledgeable and not at all pushy. The sales assistant showed us all the details of the car in an easy helpful manner. Would recommend these dealers wholeheartedly.
Mark W
Easy no Pressure sales A3 Tdi 14 plate. After looking at a lot of Audi A3 sportbacks in shocking condition but still the dealers asking top money we went to MJ Autos. We found a very nice Audi A3 tdi sport. A few minor blemishes were put right and we bought it! You will find a different approach to a traditional car sales in that its all lady salespersons. No pressure everything explained. No hard upselling of gap , paint protection etc . A simple process of buying a car , view -pay-drive away. So far we're happy with the car and I'm sure if we have any problems MJ Autos will help us out. Cheers From Sunny Tamworth 👍
Pearl Turner
Casual, don't jump on you for sale as big outlets, bought a car
Carole Smith
Great place to buy a car.. friendly.. honest.. took all the stress out of it. Would go there again!
Ronald H
very helpful ,Made me feel relaxed from the time I went in till the time I left .There was no pressure to buy at all Did every think for me that was great In fact the complete experience was excellent couldn't have wish for anythink better
Natahn R
Very helpful throughout whole experience, made the whole part ex and buying process very simple and easy!
Micheal W
Friendly and not pushy they also did not stand over Me well I had look round the car. I would recommend them to anyone who was not sure what they wanted has can give the time 6 suite you.
Malannie M
As a woman looking for a car On my own I was a bit worried as some dealers seemed a bit dodgy . This dealer had very good reviews. So took the plunge and I was very happy. So nice to be helped by a woman for a change.

Marie Hall
It was lovely to meet woman in the motor trade business. No hard sales and I'm very pleased with my new car. Thank you

majolac
Bought this car - service great
By Christina H
I cannot comment on the quality of the car other than first impressions, but very happy with it so far. Comments that follow are about the quality of the sales team. I had been looking for a car for my daughter. having searched the internet we narrowed it down to 4 cars. we visited a number of local traders without success so agreed to travel to M j Autos. Phoned to say on way as it would take at least an hour to get there. What a pleasant reception no had sale relaxed atmosphere but professional. We where shown key elements of the car then left to check anything we wanted to on our own, no pressure. Took test ride then as I was about to ask for privacy to talk to my wife and daughter the sales lady said she would leave us to discuss the car. Checked documents and done the deal. even given a cup of tea before driving home. The car was MOTed and serviced and ready for collection as agreed

Marion P
Friendly, welcoming and patients person. Easy to talk too.
Lynee B
Walked in and was greeted right away. Made to feel at ease and was easy to ask questions. Met the whole family and a lovely surprise seeing as they were all sisters mother and aunt. Tidy and. clean loo too.

Adrianna B
My experience was relaxed, straightforward, comfortable; there was no pressure whatsoever. I left feeling extremely satisfied.
Linda L
Very happy with all staff around showroom. Very efficient. Friendly and on the ball as far as answering all questions asked.
John
Very helpful did everything for me. Very friendly lovely stock of cars Great place to buy a car from Thank you
Sheila F
Excellent service by a friendly knowledgeable family concern.
Daniel
Very helpful. A joy to deal with this is a family run business and it shows.a good experience all round.
Stephen Turton
Having traveled miles looking at various vehicles at your standard Car supermarkets, we returned home exhausted and without any success of finding a Kia Sportage that we had been looking for. About to give up hope for another weekend one last internet search found a possibility at MJ Autos. The family got pushed back in the car and off we went, upon arrival MJ Autos had a great selection of used vehicles, all appeared in excellent condition and spotless. I had no pushy sales assistant, although the staff seemed very knowledgeable and happy to answer any questions. We took the Kia out for a test drive where I learnt it was a family run business, The car was fantastic value and spotless, I had found the car I wanted. I arranged to collect the car 3 days later, when I did it had a full MOT and looked in showroom condition, I cannot recommend this company enough ! great vehicles lovely people to deal with and the personnel touch. Thank you MJ Autos

Angela
Very lovely staff very helpful with all I needed to know especially laura
kate
I recently bought a car from MJ Autos and their professionalism was second to none. They guided me through every step of buying a car. Including a test drive and lots of information about the car. The car itself was to a high standard and wouldn't hesitate to recommend this lovely family run business to anyone. Thanks for all your help!
RAV J
Very helpful family business, helped arrange insurance and tax whilst on premises.
Alan Duckworth
Very happy with the car, easy to have a deal with. 2 hour taxed/tested/insured drive away.Regards Alan
Yana C
Excellent customer service, polite and professional . Laura showed knowledge and great personality. She is a real asset to the company!
David B
Flew in from France met at airport and dealt with very professionally nothing too much trouble, would buy another car from MJ Autos
Scott M
Brought my car there yesterday. Straight forward gave me a fair price on part exchange. Car is perfect and they were very good with keeping me in the loop throughout the whole process of setting up finance signing docs etc.
Even stayed behind a while when I was caught in traffic - all to ensure I had my car ready for the weekend. Top notch customer service!
Leigh H
5 star!
Dave L
Great! Amazing service; start to finish in the quest to finding my new car.
Ruth D
Great experience on upgrading my car with help from friendly, non-pushy staff who made the whole thing really easy. Thanks.
Jameel Malik
Great custumer service start to finish, the cam belt was also replaced at a very reasonable price.
Mike Miller
Very helpful and professional advice with the purchasing of my new van.
Carole M
Professional friendly company. Everything was sorted with the minimum fuss and I would recommend them highly
Neil H
After looking at there website I was impressed with the detail shown on the site I Purchased a great car enjoyed very good customer service nice people no pressure sale would highly recommend
Sam T
Lovely friendly staff great customer service, love my new car would highly recommend this garage to anyone
David H
I was very happy with the way everyone there helped me find the car best suited to my requirements. Nice car, nice prople. I'd happily go back there in future.
Heather H
They where very helpful and answered all my questions I asked
Paolo P
Very efficient and easy transaction, the staff were friendly and helpful. I would definitely recommend this dealership
Lawven F
Helpful and knowledgable staff, no hard selling..
Garry B
Professional and friendly throughout, pointed out what I needed to do as I haven't brought a new vehicle for some time.
Charlotte J
Helpful and lovely team working there. No pressure put on us at all and no hidden costs! The car we purchased was a very reasonable price and in a great condition. The car was ready to drive away when we expected with no issues. We were really pleased with the whole experience with MJ Autos and would highly recommend.
Susan P
Very friendly service. We were ablevto view the car and take it for a test drive without any hassle or pressure. Staff were able to provide us with h.p. reports and arranged drive away insurance for us, which made our lives a lot easier. We also got free AA breakdown cover. We thought ourcar was good value and were very pleased with tge service we recieved.
David C
Good service and nice people to deal with. Give you confidence in what your buying
Michael D
First class customer service throughout the pre and post purchasing process.
Ian M
I recently bought a second hand car from M J Autos and found them to be responsive, reliable and professional to deal with. They didn't pressurise us for a sale but provided information and support on the vehicle and provided all the information that we needed to make a decision. We were impressed by their approach and would not hesitate to recommend them to other buyers.
Phillip White
Great ladies great service and Great car No pressure a delight to spend money with
Julie B
Very friendly and helpful service. I love my new car.
Fatima Dukureh
The tract is good and confident. There are amazing people.
Rachel Katherine
We loved MJ Autos. The staff were really friendly and professional, with no hard sell. The lady we dealt with was super-efficient and competent. (Apparently I'm not able to give her name so I have had to remove it - shame!) She is just there to facilitate the customer buying a car. It's great! It was speedy and to the point, with no smarminess and no time-wasting.
Carl Attard
Nice sales people nice the sale was good would defenetly reccomend
Imran P
Very helpfull staff would recommend to anyone looking for a vehicle
Sheila Wells
Pleased with the service that we received. Communication by phone and email was professional and all questions we had about the car were answered fully. If we needed to purchase another car we would consider looking at their Stock list, even though it's a 3 hour round trip for us to the garage, from our home, this wouldn't put us off.
Michael Pearson
Down to earth friendly family run business. Dealt with everything we required.
Roger Moore
No pressure helpful staff, fantastic car. Very happy with purchase
Andrea Sabin
I got a very good deal for my new(ish) car, according to CarGuru. I love the car and MJ delivered a great, no pressure service. I forgot my spare key and they dropped it round to my house as soon as they realised. I'd definitely buy from them again.
Stuart Appleby
Excellent friendly family company. Highly knowledgeable, as they said they sell cars not finance!
Ann McDermott
I went to see a specific car,the young lady I saw was very helpful and informative. We went on a test drive. We had a chat and agreed a price. She then dealt with all the issues needed for me to drive the car home, quickly and efficiently. I did not feel pressured or rushed in any way. A very pleasant and reassuring car buying experience.
Dorothy Chamberlain
Great choice from when we arrived to when we left the girls should be proud.
Alison Hamilton
Great company, great buying experience..
Having over 20 years in the motor trade under my belt, I think my opinion is pretty valid. Dealt initially with Laura over the phone, then when turned up dealt with more of the family. The car was exactly as described, and the family a pleasure to deal with. After driving all the way from Cardiff to buy a car I had not seen both myself and Mrs extremely pleased with the car and the service we received. I wouldn't hesitate to recommend M J Autos to anyone thinking of Getting themselves a great deal on a nearly new car.
Beverly Tedds
Fantastic car buying experience.
Well what can I say I had the first fantastic experience at a garage, even on the phone when I first spoke to Lauren nothing was too much trouble when I went to view the car again such a lovely experience the car was shown to me and everything explained throughly the ladies made me feel so comfortable and not rushed and I certainly didn't feel under any pressure to purchase anything. Car is fantastic and everything mj promised to do was done, I can't recommend this wonderful garage enough to you all thank you ladies and especially Lauren I will be recommending mj autos to everyone thank you.
Denise Gallagher
Purchase of Ford Kuga from MJ Autos.
Excellent service, would highly recommend MJ Autos. Made buying my new car easy and straight forward and a real pleasure. Had visible proof that lady drivers can reverse park with ease on a very crowded forecourt!
Thomas M
I love my Audi. Super speedy service! Got the viewing of the car, paperwork and the keys all within 24 hours thanks to Michelle, Laura and Jo. If you want a vehicle with great service and great price on finance then go to MJ Autos! Thanks yet again.
Rory Prendergast
Excellent service by M J Autos.
This was the first time I have brought a vehicle and the service and care I was given was brilliant. I would have no problem recommending them to anyone.
Matthew Colley
Best used car experience to date.
What can I say... best used car experience I've had so far! I've always been abit skeptical of used car dealers after previously having my fingers burnt with another garage, I needn't of worried as the car was even better then what was described and had features not even listed such as DAB, keyless start and much more. Car was in top notch condition and so far no issues at all which is refreshing. The car and the service I received is a credit to the family owned garage and I wouldn't hesitate to buy from them again - I travelled from Leeds to Birmingham and took 3 and half hours in total and was worth every second.
Tara Seipel
Brilliant service.
Laura was excellent at helping me choose my car and set up my policies on it. I have a fab car and for a very reasonable price, the ford dealership actually told me to go and buy it as they couldn't match it. Thank you.
Marjorie And Tony Moorhouse
Would recommend to anybody.
Very happy with all aspects of deal. Laura one of the nicest people we have ever dealt with.
Elaine Jones
Friendly and very helpful staff. Greeted with very friendly and down to earth staff.
Sharon Morton
Great cars Great service.
A very friendly family run garage with a great choice of cars for different budgets. We were left to browse without any pressure and when a a test drive requested it was no problem and the test drive was of a decent length. The purchase process was smooth. We left a small deposit and paid the balance on collection. They also offer a very reasonably priced comprehensive mechanical break down policy which has a 15 month d"¦
Anthony O'Kane
Excellent family run business. Incredibly friendly and went the extra mile. Would 100% buy a car from them again and would definitely recommend them to others.
Jeffrey Broomes
value for your money. Good customer service and staff polite.
Tony Kirby
I cannot rate M J Autos more highly. The staff went out of their way to make it a delightful experience from start to finish. I have the car I wanted at a very satisfactory price. It has since been checked over by my local garage and found to be in excellent order throughout. I would not hesitate to recommend them.
Ian Johnson
A great car dealer.
It was a truly professional and honest experience at MJ Autos. I would very happily recommend them to anyone looking for a car in this area. They appear very caring, helpful and understanding company whose service was second-to-none; they seemed as if nothing was too much trouble for them-such a refreshing change in my experience of the British motor trade. 10/10.
Nigel Groom
Fantastic, lovely helpful people, great deals and amazing service. Very reliable cars in amazing condition. Would 100% recommend then to anyone and I'll be going back there when it's time for me to upgrade. 10/10
Matthew Kimberley
Visit here first before shopping around!
Fantastic customer service and unlike other motor traders they actually sell quality cheap cars. Having shopped around for 2 weeks going to many traders that had advertised used cars that looked splendid on their websites and then visiting their garages, quite often the vehicle was not as described. With this place you get exactly what it says on the tin! Wish i had saved time and petrol by visiting M J Autos first. I will definitely visit here in the future together with other members of the family when they are ready to purchase another car.
Mark Grantham
Van purchase
Excellent service. Very smooth transaction. Very pleased.
Sam Durrington
Great service with friendly people .
Mjs is a fair trader, who couldn't do enough to help me with my decisions, they brought to vehicle to test drive to my house because I wasn't able to get to them on time. I will always recommend them and have brought a couple of cars from their lot.
Craig Masters
Very pleased
I recently brought a van from m j autos . They stayed late to sell me the van and sort out my insurance . Very pleased with the experience, the staff are very friendly and helpful .
Thank you
William Eldon
Car as described, staff very helpful
We purchased a car we only saw on-line. Having spoken with MJ Autos by phone we felt confident the car was a good fit. After payment the car was collected from MJ Autos by car transported and delivered to the isle of Ireland.
The entire transaction was done professionally and smooth.
The sales team was very helpful and the purchase of a car unseen until delivery at home was not a worry.
Martin Seal
Despite living fairly locally, only discovered MJ Autos whilst browsing the Internet for a new car. They had what we wanted, at the right price, and we popped along to look at the car and booked a test drive with Michelle. We liked what we saw and drove, and despite viewing a few other cars, returned a few days later to complete the deal. Laura took us through the paperwork, answered all our questions and even sorted the road tax for us as well, and we drove off happy bunnies in our shiny new Fiesta. Our experience has been nothing but good, and though it's only been a short time, I fully expect our relationship to be a long and happy one.
Richard Sullivan
Hassle free buying experience
Very experienced family business. Friendly and helpful girls which makes a change from pushy salesmen. This is the third vehicle our family have brought from them over the years. Thank you.